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Do I need a Paypal account to
pay you with my credit card?
No, you do not need a PayPal account, simply fill in your
information such as shipping address, credit card info and
any additional notes and you are able to pay us without
registering an account with our credit card processor which
is PayPal. We chose PayPal because your information is
secure and the payment process is fast. Any problem during the order
process, please contact us at 1-718-705-0194
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Can you program my
receiver with unauthorized software to get all the channels?
to reduce the amount of email we receive we felt it
necessary to answer this question which is probably the most
common question. All of our receivers come with factory
authorized firmware that has been on it since it left the
factory. We do not answer programming questions, we do not
cover your receiver under warranty if it has been flashed
with non-authorized software and we do not condone the theft
of satellite signals. We are selling our receivers for their
intended use which is to obtain Free-to-air channels which
can be viewed for free legally in Canada and the United
States. These units are not sold by us to steal signals nor
are they intended for this use by us or the manufacturers,
and once again we do not condone the theft of satellite
signals or cover your receiver under warranty if it has been
flashed with the unauthorized software.
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What channels are available
to me with your receivers?
All of our receivers can get the same channels,
and a complete list can be found at
www.lyngsat.com.
FTAList.com The
easy list of North American free-to-air TV channels
The Echostar
Knowledge Base on DBSTalk
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How do I return my receiver
if it is defective?
You may contact us through email and we will try our best to
assist you with any problems or if necessary assist you in having
your receiver returned to us. Please check out
Return Policy page for
detail.
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What do I need for a complete FTA
satellite system?
One satellite only:
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Any one of our receivers.
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Any one of our single LNB Dishes.
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Coaxial cable to connect Dish to Receiver
2-4 satellites (typical):
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Any one of our receivers.
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Any one of our dishes with more than 1 LNB or multiple
dishes if necessary.
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Coaxial cable to connect Dish to Receiver.
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DiSEqC switch for integration of up to 4 signals from
up to 4 LNBs (included with all of our receivers).
4+ Satellites:
Note: If you want to try this out there is no way we can
give exact instructions for every single setup but here are
the basic components
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Any one of our receivers.
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Any one of our dishes, except when using a motor,33"
and up is needed.
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Depending on your setup a motor or multiple Diseqc 4x1
(included with all receivers) and 3x4 switches.
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Any kind of our Coaxial cable to connect dish to
receiver.
Multiple receiver Setups:
Note: The most LNBs you can hook up to a receiver is 4 is
using multiple receivers. Click here for a diagram.
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2-4 of our receivers, you can mix and match if you
like.
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Any one or more of our dishes with 1 or more LNB.
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Any kind of our Coaxial Cable to connect dish to
receiver.
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What is
FTA (Free-to-Air)
Free-to-Air (FTA) is exactly what the name implies.Free-to-Air
systems do not require package programming; the channels are free to
view and there are no monthly programming charges. Free-to-air
channels can be broadcast in either analog or digital signals.
Currently there are hundreds of freely available channels many of
which are international language channels; many others are special
interests channels broadcast in English.
FTA-Satellite.com mainly focuses on selling and supporting digital
systems. All the systems that we offer are DVB (Digital Video
Broadcast) compliant. MPEG-II compression is used to transfer the
signals from the satellite down to your receiver.
Providing that you have the right tools and some mechanical ability
all of these systems are relatively easy to install.
FTA-Satellite.com can also help you save money by doing your own
installation. We offer step by step guides, support forums and
photos to help get you started.
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KU Band
and C-Band
Free-to-air satellite signals come in two types; Ku-Band (small
dish), and C-Band (large dish). Many of the international channels
available in North America are broadcast in Ku on the Telstar 5
satellite. But others are available.
Ku-Band systems consist of a satellite receiver and a remote control
as well as a dish that only points to one satellite. If you find
that you need to look at more than one KU-band satellite you may
want to purchase a rotor system which moves the dish to point at
many satellites.
If you find yourself wanting to watch a channel broadcast on a
C-Band satellite (six foot dish) you will have to stay tuned as we
currently do not support C-Band satellite equipment.
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Reasons buy from FTAdiy.com
We believe that there are many reasons
for choosing FTAdiy.com. Listed below
are some of the most prevalent, ones
which we feel will help you understand
why FTAdiy.com is committed to more of your needs
than any other retailer.
- Your order is shipped
within 24 hours or the next
business day, and is in
stock when shipped. Our
newly designed stocking
system ensures that an item
is marked out of stock as
soon as the units run out.
That way, we can guarantee
almost 99% of the time that
the item you bought is
currently in stock. If for
some reason your order is
not in stock we will
immediately notify you
through email and offer you
either a full refund or
credit.
- We do not drop ship like
many of our competitors. In
order to get you the best
price and service we stock
our own products. We believe
that this competitive
advantage is what most
smaller businesses do not
have. In the time that we've
been around we've been able
to strengthen bonds with
many of our suppliers and
so, we are able to get
preferential pricing and
stock in order to serve you
better.
- Every single item we
sell is 100% brand new. We
do not stoop to low levels
like some other dealers and
sell used dishes and in
worse cases used receivers.
Our products are factory
sealed in the box that the
factory packed them in.
- We keep all of your
personal information
private, we will never sell
any of your information to
anyone, and the transaction
is completed without any
storage of credit card
details in our database. The
credit card payment is
processed in real time
unlike some other dealers
who obtain your credit card
number and store it in their
database for who knows how
long and than are free to
charge any amount to it they
wish at any time.
- To us customer service
and competitive pricing are
the most important assets we
believe we can have. We
always attempt to answer
emails within 24 hours, even
on weekends, and we always
strive to give you, the
customer, the best selection
of products at the lowest
prices. Any question? Call
us at 1-718-705-0194
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Tracky my order
You may track your package by linking to
the carrier's website
(Canadapost.ca, USPS.com , Canpar.com, etc...) and using its
tracking ID number.
For details please check our
Shipping
Policy page.
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Estimate of the shipping time
Actual shipment arrival depends on the
availability of the product and the city
you live. Delivery is also influenced by
order processing time (which includes
credit verification and time to pick and
pack your order). During busy periods
and holidays, delivery may take longer
than estimated so please allow extra
time for product arrival. For estimate
delivery time please check our Shipping
Policy page. Some of the most common
causes of delays are incorrect,
inaccurate or out of date information.
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PO Boxes
Address
Yes we ship to PO boxes address, to make sure that orders being sent
to PO boxes and rural route addresses
get to their proper destination, please
include a physical street address or
highway number with your order.
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